TAG Membership Benefits
For just US$395 a year, TAG offers members a variety of benefits including:
Education Class Discounts
As a TAG member, you'll receive:
- 40% off Diebold customer education courses held at Diebold headquarters in Canton, OH
- 20% off courses held at the customer's site
Diebold Education Classes can help your institution realize a long-term return on their investment by having employees learn more about Diebold technology through hands-on lab and class sessions taught by experts.
Accessory Product Discount
Receive a 5% discount on ATM supply items any time you place an order through the Diebold Direct catalog (minimum order $75). Your savings over the year will more than pay for your TAG membership!
TAG National Conference Discount
TAG members receive a sizable discount on their registration fee when attending the TAG National Conference, one of the finest, most comprehensive national conferences. This multi-day event features keynote speakers and pertinent, intense workshop sessions on relevant subjects concerning the industry today. The event offers members maximum peer interaction... an outstanding networking opportunity!
Free Membership Directory
This free reference directory, updated annually, gives you address, email and telephone information for other TAG members. It also includes information on how other members are using their network and ATMs. This allows you to contact members well versed in a particular area, such as static or motion screen advertising, so you can continue to enhance and grow your services. An excellent resource!
The TAG Membership Directory is now available online. Call the TAG Member Hotline at 888.TAG.2197 or email info@dieboldtag.com to learn how to use this benefit.
TAG Newsletter
You and your alternate representative will each receive a complimentary copy of the TAG Newsletter four times a year. In the newsletter, you'll learn the most efficient ways to operate your ATMs and receive valuable insight to keep you current on the technical and practical issues faced while running a modern ATM network in a world of ever-changing technology.
Recent issues of the TAG Newsletter are available online. Call the TAG Member Hotline at 888.TAG.2197 or email info@dieboldtag.com to learn how to use this benefit.
E-mail Distribution List
As a TAG member, you can e-mail the entire TAG membership for advice or feedback using the TAG e-mail distribution list. Call the TAG Hotline at 888.TAG.2197 or email info@dieboldtag.com for more details on how to use this benefit.
Recent questions and answers are now available online. Call the TAG Member Hotline at 888.TAG.2197 or email info@dieboldtag.comm to learn how to use this benefit.
TAG Membership Informational Conference Call
Periodically, TAG, along with our friends at Diebold, is sponsoring informational conference calls on current topics that affect our industry. In order to participate in these free calls, you will need to call the TAG Hotline to register. To maximize effectiveness, the number of participants will be limited. Click here for details on the next scheduled call.
TAG Escalation Procedures
As a TAG member, you gain access to escalation procedures that can help you resolve issues not satisfactorily resolved at the local level. This service is easy to use and provides Diebold the means to focus on the issue and coordinate resources necessary to bring about timely resolution.
Toll-Free Membership Hotline/Email
Feel free to call the TAG Membership Hotline at 888.TAG.2197 or email us at info@dieboldtag.com any time you have questions about TAG or TAG membership.
Diebold TAG Technical Assistance Hotline
Access to this hotline will help keep your ATMs running at peak efficiency. Hotline representatives can assist you with:
- Status byte/error code interpretations
- Field Change Order (FCO) information
- General operational consultation on clearing bill jams, replacing paper and clearing money-in-drawer faults
- Helping to identify whether problems are machine or network related.
Hours
Monday through Friday 8:00 A.M. - 9:00 P.M. (EST)
Saturday & Sunday 9:00 A.M. - 5:00 P.M. (EST)
